Frequently Asked Questions

Get answers to common questions about Volume Refill - 3 Weeks.

A typical session lasts 75–120 minutes depending on your retention and desired volume. Because we rebuild dense fans and fill gaps, this longer refill ensures careful, high-quality work. Your technician will confirm exact timing during booking.

Yes if you have an existing volume set and your last service was within three weeks. Clients outside that window may need a standard refill or full volume appointment. We’ll assess retention and advise the appropriate service.

No — when performed by our certified technicians using lightweight fans and safe adhesives, refills preserve natural lashes. We remove loose extensions gently and match fan weight to your natural lash strength to prevent damage.

Avoid heavy moisture, steam, or oil-based products for the first 24–48 hours to allow adhesive to fully cure. Light face washing is fine, but be gentle around the eyes. Your technician will provide detailed aftercare instructions.

Arrive with clean, makeup-free eyes and any allergy or patch-test information. If you have style notes from your previous set, mention them. Avoid mascara or oil-based products before the appointment to improve efficiency and results.

We recommend refills every two to three weeks to maintain optimal density and shape. The '3 Weeks' refill is ideal for clients who prefer fuller maintenance with longer sessions. Your technician will personalize timing based on growth and lifestyle.